Does Our Brantford Clinic Accept the Canadian Dental Care Plan (CDCP)? How to Book Your First Appointment

If you recently enrolled in the Canadian Dental Care Plan (CDCP) and are searching for a Brantford dentist who can help you use your benefits, you are not alone. Many Brantford residents are navigating this federal program for the first time—and wondering how to find a dental office, confirm coverage, and schedule that all-important first appointment.

At Fairview Family Dental, we welcome new patients with CDCP coverage. This guide explains how the plan works at our clinic, how to book your first visit, and what to bring so your appointment goes smoothly.

Does Fairview Family Dental Accept CDCP?

Yes. Fairview Family Dental participates in the Canadian Dental Care Plan and accepts eligible CDCP patients at our Brantford location at 225 Fairview Dr #9. We are currently accepting new patients, including those who rely on CDCP as their primary dental coverage.

The CDCP is administered through Sun Life on behalf of the Government of Canada. As with any insurance plan, coverage depends on your individual eligibility, the services you need, and whether certain treatments require pre-authorization. Our team can help you understand how your benefits may apply to recommended care—but we always encourage you to confirm your active enrollment directly through Service Canada or the official CDCP portal before your visit.

For a broader overview of how CDCP eligibility works, including situations where you may qualify even if you previously had other coverage, read our article on CDCP eligibility and coverage. You can also visit our dedicated Canadian Dental Care Plan page for practice-specific information.

Who Can Use CDCP at Our Clinic?

The CDCP is designed for Canadian residents who meet specific income and insurance criteria set by the federal government. Generally, you may qualify if you:

• Do not have access to private dental insurance through an employer or other source
• Are a Canadian resident for tax purposes
• Have an adjusted family net income below the program threshold
• Have completed enrollment and received confirmation of your active coverage

Eligibility rules can change, and individual circumstances vary. If you are unsure whether you qualify, check your status through the official Government of Canada CDCP website before booking. Our front desk team is also happy to answer general questions about how we process CDCP claims—though final eligibility determinations are made by the plan administrator, not by our office.

How to Book Your First CDCP Appointment

Scheduling your first visit is straightforward. You have three options:

1. Call our office at (519) 720-0448. Let us know you are a new patient with CDCP coverage so we can allocate appropriate time for your visit.
2. Submit an online request through our online booking form. Please note this is a request, not a confirmed appointment—our team will contact you to finalize the date and time.
3. Email us at info@fairviewfamilydental.ca with your preferred contact times and any immediate concerns.

When you call or write, mention whether you have a specific concern—such as tooth pain, a broken tooth, or a routine checkup and cleaning—so we can schedule the right type of appointment from the start.

What to Bring to Your First Visit

Coming prepared helps us focus on your oral health rather than paperwork. Please bring:

• Photo identification
• Your CDCP confirmation letter or enrollment details (including your coverage start date)
• A list of current medications and relevant medical history
• Previous dental records or X-rays, if available (we can request these from your former dentist with your permission)
• Completed new patient forms, if you were able to fill them out in advance

If you cannot complete the forms ahead of time, plan to arrive about 15 minutes early. For a detailed walkthrough of what happens during your appointment, see our guide on what new patients can expect at Fairview Family Dental.

Understanding CDCP Coverage at the Dentist

The CDCP covers a range of common dental services, including exams, cleanings, fillings, root canals, dentures, and crowns. However, not every service is fully covered, and some treatments may require pre-approval or involve a co-payment depending on your income bracket.

Before proceeding with treatment, our team will:

• Explain what is recommended and why
• Outline your treatment options in plain language
• Discuss estimated costs and what portion may be covered by CDCP
• Identify any services that may need pre-authorization

We believe in transparent communication about fees and coverage. There is no obligation to proceed with treatment on the day of your exam—you will have the information you need to make an informed decision.

Services Available to CDCP Patients

As a full-service dental practice, Fairview Family Dental offers the services many CDCP patients need, including:

• Dental hygiene and cleanings
• Fillings, crowns, and bridges
• Root canal treatment
• Tooth extractions, including wisdom teeth
• Dentures and other restorative options
• Oral cancer screenings and comprehensive exams

If you need care beyond what CDCP covers, we will discuss alternatives and payment arrangements so you can plan ahead.

Common Questions from New CDCP Patients

Can I switch to Fairview Family Dental if I already have a CDCP dentist?

Yes. CDCP patients are generally free to choose any participating dental provider. If you are transferring from another office, let us know and we can help request your records.

What if I also have partial coverage from another program?

Some patients qualify for CDCP alongside certain government programs. Coverage coordination can be complex, and we recommend confirming your situation with Service Canada. Our article on CDCP and existing coverage may also be helpful.

What if it has been years since my last dental visit?

That is more common than you might think. Many Canadians have gone without regular dental care for financial or personal reasons—a challenge discussed in our article on why many people are not getting the dental care they need. There is no judgment here. Our team focuses on understanding your current oral health and building a plan that works for you.

Do I need a referral?

No referral is needed to book a first appointment at Fairview Family Dental. Simply contact us directly to get started.

Why Choose Fairview Family Dental in Brantford?

Fairview Family Dental is a neighbourhood dental clinic led by Dr. Mo Al-Shakarchi, offering family, restorative, cosmetic, and emergency dental care under one roof. We are conveniently located in Brantford and serve patients of all ages—from children visiting for their first checkup to seniors managing ongoing dental needs.

Whether you are new to Brantford, new to CDCP, or simply looking for a dental home where your coverage is understood and respected, we are here to help you take that first step.

Ready to Book?

Using your CDCP benefits should not be complicated. Call (519) 720-0448, email info@fairviewfamilydental.ca, or submit a request through our online booking page to schedule your first appointment. We look forward to welcoming you to Fairview Family Dental.